Overland Health is a full-service provider for Life & Health, General and Motor Insurers. We are an experienced provider built from the ground up ensuring we operate a robust, scalable and compliant infrastructure at every level of the organisation, designed to meet and exceed the procurement and business compliance requirements of the insurance sector. This is whilst ensuring that we provide clinically governed and high quality rehabilitation services for our patients.
Embracing the ‘stepped care’ model of delivery, we effectively triage and refer for the most appropriate intensity service for their level of need. This effective allocation controls resource and costs via our low cost triage and screening services, light-touch telephone services for remote management, or for more intensive services via our nationwide network.
With our extensive clinical and technological capabilities, we actively work to evidence the value of rehabilitation and the return-on-investment.
What we offer:
Compliant with the Rehabilitation Code (2015) our rapid triage and report service provides meaningful information on injury presentation, the impact on function and work, and provides the appropriate recommendation for the type of rehabilitation service required and the number of sessions.
Operating with day, evening and weekend hours, our staff will make every attempt to contact the patient to either conduct the assessment, or to schedule a more convenient time to complete the triage.
Should a patient not find it convenient or suitable to complete the triage assessment via telephone, we are also able to offer a secure online triage service, which enables an injured person to complete the clinically designed triage in their own time and at their own pace.
Our Telephone Screening Service is designed to rapidly assess the nature and severity of a psychological presentation and determine the most appropriate and effective treatment pathway. Undertaken by a Psychology Professional, we can provide a cost effect way to facilitate early identification of symptoms and provide early access to therapy.
This service is ideal for cases where…
Our range of treatments includes:
We recognise the importance of speed and efficiency for low value personal injury claims. Our services are streamlined and managed to ensure efficient administration and processing from the point of referral, to the initial appointment through to discharge, whilst still ensuing our services achieve outcomes for you and your clients, ensure their satisfaction and adherence to rehabilitation best-practices.
Our rehabilitation services are available for high value personal injury cases as we cater for a wide range of post-medical legal report recommendations. For complex and catastrophic injuries requiring intensive oversight, coordination and clinical management, Overland Health work alongside specialist Rehabilitation Case Managers to work with individuals to assess and manage their needs, coordinate their care and work to overcome barriers to recovery and regain independence, function and return-to-work.